Medicare.gov: Medicare’s Free Service for Accessing Personalized Medicare Information

checkmark Fact checked Contributing expert: Leron Moore, Medicare consultant - Updated: Nov 08, 2021

 

Learn how to access your Medicare account online

What you should know

  • 1 Medicare.gov is a free site enriched with a large amount of information about Medicare.
  • 2 Medicare allows you to personalize your findings.
  • 3 Medicare is a secure site that allows for the creation of an individual profile.
  • 4 The site can be used to check enrollment status, coverage information, and Medicare claims.

What is Medicare.gov?

Medicare.com Website

Medicare.gov is an online platform that can be used to create an account. If you create a profile using Medicare.gov, you can access your Medicare claims, detailed coverage information, enrollment status, medications, providers, and other information. 

How to sign up for an account on Medicare.gov

Signing up for a Medicare.gov account enables you to access information that is associated with you. Below you will find instructions on how to create an account on Medicare.gov:

  • Open the official Medicare.gov website using your web browser, account.Medicare.gov
  • Click on Create an Account Now 
  • Enter your Medicare number, last name, suffix, email address, date of birth, zip code or city, and coverage start date
  • Consent to the terms and conditions and click Next 

If you have any issues with the sign-up process you can use the following numbers for assistance: (800) 633-4227. For TTY, call (877) 486-2048.

How to use Medicare.gov

Medicare.gov is very user-friendly. When you create a profile and log in, there are some options from which to choose:

  • Update/Print Drugs: This feature allows you to add medications that you may be taking to your profile. A printing capability is available as well. 
  • Print Medicare Card: If you have misplaced your Medicare Card, you can either print it or order a new card that arrives via mail. 
  • Pay Premium: A quick and easy way to pay any premiums that are associated with your healthcare coverage. 
  • Find Providers: Use this tool to locate the providers that service Medicare beneficiaries. 
  • View Claims: This offers the ability to view claims for past services. This is a good way to make sure all claims that have been billed are paid by the carrier.  
  • Manage Account: This option allows you to be in control of your profile. You can edit and change your account as you see fit. 

There are few other things that can be done as well: 

  • Deductible Status: If you have a deductible associated with your coverage, you can check what the deductible amount is. Also, you can see how much of the deductible you have left to pay. 
  • Prescription Drug Card: If you have a stand-alone drug plan, you can access the prescription identifiers as well as print your PDP card. 

Is Medicare.gov safe?

The Centers for Medicare & Medicaid Services is the government agency that is responsible for Medicare and Medicaid. Medicare.gov is a legitimate website where you can find information about your personal Medicare account. It is safe to go directly to that website and enter personal information. What you need to be cautious about is when you receive an email that asks you to click on a link, especially if it doesn’t address you by name or your account number. The link may be to a fictitious look-alike site.

Using Medicare.gov to fight fraud

A good way to fight against fraud is to have your personal information stored somewhere that requires a verification process. Creating a username and password creates a barrier between your information and those with malicious intent.  

Privacy and security on Medicare.gov

Medicare.gov is secure. Privacy and security are crucial when it comes to personal information, especially personal health information. To keep your information secure, a username and strong password are necessary to access any account. There is a confidentiality agreement that’s established that includes the privacy and confidentiality standards.  

How to report Medicare fraud

Use the following contact information if you suspect Medicare fraud:

  • Call CMS at  (800) 633-4227 (1-800-MEDICARE)
  • Report it online to the Office of the Inspector General
  • Call the Office of the Inspector General at (800)447-8477 (1-800-HHS-TIPS). For TTY, call  (800) 377-4950.

To learn more about Medicare.gov visit the following links:

Leron headshot
Contributing Expert:

Leron Moore, Medicare consultant

Leron Moore has guided Medicare beneficiaries and their families as a Medicare professional for nearly 15 years. First as a Medicare provider enrollment specialist, and now a Medicare account executive, Moore works directly with Medicare beneficiaries to ensure they understand Medicare and Medicare Advantage Plans.